💰 Refund Policy
Thank you for using Hiper Earn. We aim to provide a fair and enjoyable gaming experience. Please read our refund policy carefully before participating in any tournament or paid service.
1. 🎮 Tournament Fees
All entry fees paid to participate in tournaments are non-refundable once the match has started.
2. ❗ Match Cancellations
If a tournament is cancelled due to technical issues or lack of participants, the full entry fee will be refunded to your wallet automatically.
3. 🚫 Disqualification
No refunds will be issued if you are disqualified due to rule violations or misconduct.
4. 🧾 Incorrect Payments
If you experience any accidental deductions or double payments, please contact us with proof within 24 hours. Our team will review and initiate a refund if eligible.
5. ⏳ Processing Time
Approved refunds may take 2–7 business days to reflect in your account or wallet depending on the payment method.
6. 📬 Contact for Refunds
If you believe you are eligible for a refund, please contact our support team at hiperearns@gmail.com with details of the issue.
We appreciate your understanding and support 🤝